Do you provide dedicated enterprise support?

Nalaka Withanage

When DCE implement a custom solution by our professional services team, you will have end-to-end protection of ongoing telephone, email and or on-site support for troubleshooting, problem determination and responding to production emergencies. The DCE customer service experience is designed to give you access to dedicated solution specialists already familiar with your configuration for support and troubleshooting of your customised …

What is digital transformation and how can it help my business?

Nalaka Withanage

Digital transformation is the process of using technology to digitally evolve all aspects of your organisation, to transform business models, improve operations processes and enhance the employee and client experience. Using intelligent automation such as information capture, workflow analytics, integration and cloud knowledge, organisations can leverage digital technologies to improve the end-user experience for their clients and employees.

When comparing digital transformation companies in Australia, what warning signs should I be aware of?

Nalaka Withanage

80% of enterprise data today is unstructured – meaning data is hidden in text, documents and images. You need to transform unstructured business content into actionable information. To succeed in digital transformation, you require multi-disciplinary skillsets including information capture, workflow, integration and cloud knowledge. As a Team DCE has 40+ years of collective experience in terms of enabling these digital …